In this month’s newsletter we focus on networking at a business cocktail which is you are apt to attend at this time of the year. As always I hope you find these tips useful and continue to let us know your thoughts.
With best regards,
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Public Image has a unique approach to building individual and corporate achievement. Business etiquette, creating a positive image though posture and dress, soft skills, communication proficiency, personal branding and networking expertise are key elements in the Public Image approach to developing professional skills.
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Your business etiquette questions answered
Q: I just started working at this company. I was using the men’s room when the CEO walked in to use the facilities himself. I wasn’t sure what to do or how to act?
A: The first rule of the men’s room is let others (CEO or no CEO) handle their business in peace. The men’s room ideally should be a place of respite from the madding world outside of the office. So avoid lengthy conversations on the sales meeting figures or the colour of Dan’s new tie. A cursory nod, acknowledgement or brief greeting will suffice. You should let the CEO finish his pit stop and say a quick good morning while you are both washing hands. You do wash your hands afterwards don’t you!
Q: Derek, I am going for a business meeting with a potential client at a Chinese restaurant and I have no idea how to use chops sticks. Help!
A: Don’t panic, even though they do say when in Rome do as the Romans do. Most Chinese restaurants will give you conventional silverware to use and it’s better to stick with what you know than to struggle picking one grain of rice at a time. Do yourself a favour however and practice on your own and impress your client next time with your chop stick dexterity.
Q: Hi, I am a senior manager for this multinational company and the bosses from the head office in Europe were visiting. In the process of hugging and pecking as I was greeting them, my lipstick rubbed off on the Vice President’s collar just before he was going in to the meeting. I was mortified – what should I have done? Anne
A: Well, in the first place I would have avoided kissing as a way of greeting. The approved skin on skin contact in a professional setting is the handshake. If you know that Hans will insist on pecks then prepare in advance and either don’t wear lipstick that day or blot it off before you meet him. Either that or hang out with society types and learn the art of air kissing. Lipstick is made up of pigments, oils, waxes, and emollients meaning it is infernally difficult to remove without resorting to removing the shirt and washing it or using other products. This I presume being impossible under the circumstances, I would have apologised profusely to Hans and made arrangements then and there to buy or procure him another shirt.