"There are some unwritten rules that define the corporate world, the professional world, the business world and social arena. People are quick to judge others on their image, style, body language and ability to communicate."
We run 1/2 day, 1-day and 2-day courses for corporates, the hospitality industry, schools and colleges.
Public Image training covers:
Image Management: Creating a Professional Image
· first impressions
· personal branding
· online branding for a professional image
· verbal business card
Business Etiquette: business skills and front-office essentials
· soft skills for business
· meeting and greeting
· reading body language
· email etiquette
· mobile phone etiquette
· non-verbal communication
· handling business cards
· social media behaviour
Effective telephone skills: using the telephone for business
· telephone etiquette
· the use of voice
· business language
· gathering information
· listening skills
· dealing with difficult callers
Deportment: how to portray a professional image through body language
· projecting a positive & lasting image
· walking and body language
· the correct hand shake
· standing and sitting with composure and style
· smile
· eye contact
· non verbal communication
Image & Dress: creating a look for a professional image
· dressing for your body shape
· suitable attire for all occasions
· smart and acceptable casual wear
· psychology of colour
· style personality
· accessories
· shoes
· general grooming
Communication: persuasive communication skills
· body language
· how to project confidence and conviction
· the use of the voice
· clear speech
· dealing with communication gaps
Networking: how to network with attitude and build relationships
· how to work a room
· introductions and greeting
· how to start and end conversations
· handling food and drink
· what to say and how to say it
We also cover dining and cocktail etiquette
Sample of some training programmes
Business Training Programme
Student and Graduate Training Programme |
